Terms

Shop Name: Car Shop Glow CO., LTD
President: Yukimitsu Hara

Address: Japan, Tokyo-to Nerima-ku Toyotamakami 2-2-3 Sakura Hills 1F
Postal Code: 176-0011
Phone: 03-6794-2003
Fax: 03-6794-2004

Description of fees excluding product price:
Shipping and commission (COD fee / bank transfere fee), consumption tax (except for oversees shipping) are all fees the customer is responsible for, your understanding is greatly appreciated. Shipping will vary depending on area.

Registration expiration date:**
Normal expiration is within 7 days of the confirmation email. If by any chance your order goods are out of stock we will cancel your order when we send you the confirmation email. ** We will also send you a notification of the cancelation.

For defective products:
If you receive a defective product please contact us within one week of delivery. Returned goods will be replaced or repaired. Damage of the product, product discrepancies, other problems, or damage caused by our shop will be replaced as soon as possible and we will cover shipping. (Overseas return shipping fees will be the customers responsibility, your understanding is greatly appreciated.)
We cannot accept return goods if: you change your mind about the product, claim that it is different to the picture or have used it. Your understanding is greatly appreciated.

Sales quantity.
If you want to limit the number of ordered items please make sure to check each page carefully when proceeding through online checkout.

Delivery time
After ordering, Yamato Transport will arrive on the same day to 1 business day. If you live in Okinawa, Kyushu, or Hokkaido your package will arrive around two days later.
If you are ordering from overseas we will contact you separately when ordering.
There are rare cases where your order will be delayed.

Receipt:
If you pay by Cash on Delivery (COD) Car Shop Glow will not issue a receipt from the store, instead you will receive an official receipt from Yamato Transport when they deliver your products.
For those parties who wish to use wire transfer please use the following information:
Bank name: Bank of Mitsubishi-Tokyo UFJ
Branch name: Nakano Station Branch
Account number: (normal) 0000789
Account holder: Car Shop Glow
Payment expiration: Cash on Delivery (Cash only) when products are being delivered.
Wire transferes are expected within a week of the order purchase date.
If there are deficiencies in the return deadline goods please contact us within one week of delivery.
Returned goods will be replaced or repaired. Damage of the product, product discrepancies, other problems, or damage caused by our shop will be replaced as soon as possible and we will cover shipping.
(Overseas return shipping fees will be the customers responsibility, your understanding is greatly appreciated.)